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The Wells Academy

School Announcement - IT Systems

Please be aware that our telephone system is temporarily down and we are doing everything we can to resolve the issue. 

This year we are upgrading our IT systems in school. Monday 7 October - Friday 11 October 2019

The aim is that over time this will lead to a number of benefits for staff, students and for you as parents. 

We are upgrading to a Microsoft Windows 10 system which will give us access to better and new software with cloud-based resources and storage. 

However, in order for us to make these changes, our computer systems will be totally offline for the week beginning Monday 7 October 2019. 

We want to reassure you that our Academy will remain in full operation and will remain a safe environment for your child. We have made suitable contingency plans in place (these are detailed in the attached letter). 

During this week of IT migration, two main areas will be affected by the changes: 

  • Academy Phone Number 

The usual telephone number for the school 0115 748 3390 will still be in use. We have introduced for this week only a temporary mobile number 07795 812 364  

  • School Meal Online Payments  

During the migration, your child will only be able to purchase food from the canteen with cash. Please ensure they are aware of this and they bring their money into the school that week. 

More information can be found in the attached letter. 

We are aiming to minimise the disruption to normal school life as much as possible but please be patient with us while we make this crucial update.